CruiseCompanion

The cruise industry has become more personal, connected and responsive than ever before. Nowadays and for the years to come digital communication is key to stay ahead of your competition. As technology evolves, cruise lines are provided with vast opportunities to attract new and satisfy existing customers. Providing guests with options and delivering what they want, where and when they want is more important than ever before.

For this reason, it is essential to know the needs of your guests and to tailor your positioning accordingly. No matter how you set your priorities, CruiseCompanion enables you to implement your digital guest experience strategy in line with your brand.

LUXURY LINERS CRUISE DIGITAL WATERS

Are you a luxury cruise line that values excellent service? Even if the personal touch is paramount when interacting with your guests, it is becoming increasingly important to offer your services via digital channels. With CruiseCompanion you can offer your guests an elegant addition to personal service. The opportunity to request amenities or place dinner reservation from the comfort of a stateroom, avoids waiting in lines and completes your 5-star-service. Thanks to the flexible customization options of the user interface, your high-class brand appearance is of course ensured.

MAXIMIZE PROFITS BY INCREASING ONBOARD REVENUES

You work for a contemporary cruise line and are responsible for driving onboard revenue? Even if your current onboard revenues are satisfactory, there is enormous potential in creating additional business opportunities through promotions and digital revenue generating options. With CruiseCompanion you have numerous options to increase onboard sales and remove frictions, so money can be spent easier. Whether through the sale of packages (e.g. beverages, entertainment), specialty restaurants or room service, shore excursion or activity bookings, spa, pay-per-view movies or integrated advertising, your options are limitless.

ONE CENTRALIZED PLATFORM FOR UNFORGETTABLE GUEST EXPERIENCES

For you, it’s about making the difference: Your unique digital guest experience is a true differentiator in the competition with other cruise lines. So far, it has been anything but easy to implement your vision in line with your corporate strategy. Up until now, you had to laboriously put together a mix of different IT components, which is anything but satisfactory.

With CruiseCompanion the patchwork and time of compromise are over: As the most comprehensive digital platform in the market, the solution flexibly offers you suitable tools for your daily challenges.

We enable you to not only satisfy guests by creating more seamless journeys. You can also unlock new avenues of revenue for your cruise line individually and leverage valuable data sources.