WHY MOBILE SOLUTIONS?
Our Mobile Solutions will help you to offer more flexibility and choices to your guests – as well as to the crew. Ultimately, everyone on board can consume information and entertainment content or place service requests anywhere and anytime from their mobile device of choice.
ENABLING UNIQUE GUEST EXPERIENCES
CruiseCompanion is the cruise industry’s most advanced guest experience platform that enables comfortable and easy onboard guest experiences. It‘s your digital compass for a personalized and seamless guest experience across devices. Within our CruiseCompanion ecosystem, we have developed a range of mobile solutions that address specific challenges.
Find out how your guests and crew can benefit from our innovative products.
Mobile
Provide your guests with the CruiseCompanion Mobile – our App for iOS and Android devices! It‘s your possibility to extend the guest experience and increase guest interaction before, during, and after the cruise with a true, native user experience.
Guests can manage their booking and complete their online check-in conveniently before departure. After their arrival on board, they can use the app to obtain information about the ship, request housekeeping services, control their personal comfort zone (i.e. A/C, lights) or even get comfortable and watch a movie at the pool. For extra customer loyalty, you can contact your guests after their departure to ask for feedback or provide them with information about upcoming cruises.
Nightstand
CruiseCompanion Nightstand is an easy-to-use,
interactive tablet app that offers guests an instant, direct line of communication with the hotel staff and concierge without the need to pick up a phone. Via an in-stateroom tablet, the app allows guests to set their personal alarm settings considering the individual time zone changes of the route. As a technical feature, device settings will be automatically cleared based on PMS
check-out signals.
Crew iTV
By choosing our solution, you can provide them with a modern and comfortable entertainment experience for their cabins – with also saving costs.
CruiseCompanion Crew iTV is a fully customizable app to enhance the working experience of your crew. They can consume entertainment content in their free time and without disturbing other crew members while they want to sleep, rest or consume other media.
Furthermore, CruiseCompanion Crew iTV is a cost-efficient alternative to classic cabin TVs because it saves material and labor costs for cabling. This is especially important in refurbishing projects of older vessels without ethernet cabling.