CruiseConnect Control

Allocating the available bandwidth fairly among several thousand users in a fair way is a difficult undertaking. At the same time, the offered internet service should be as close as possible to the living room experience of guests. When it comes to efficiently managing the internet access on board, you face a particular challenge. On the one hand, your job is to limit the data consumption and thus the cost of the overall internet service. On the other hand, you are expected to generate additional revenues.

Your challenge now is to turn the various levers to offer attractive internet plans. These levers include, for example the number of permitted devices, appealing internet plans, freely usable websites and much more. In addition to tailor-made guest packages such as social or premium day or cruise packages, you want to offer your crew an inexpensive option to stay in touch with family and friends after a long day at work. How about an off-peak happy hour package after 10 p.m. in order to control bandwidth utilization?

SOPHISTICATED FRAUD DETECTION

Despite your efforts to please guests and crew, you have occasionally heard about improper use of the internet service. Individual crew members used guest accounts to gain free internet access. In order to avoid guest complaints, it is important to identify such fraud cases in the future.

MAXIMUM FLEXIBILITY TO MANAGE THE INTERNET SERVICE

CruiseConnect Control is a holistic, web-based suite of operational management tools that empowers your staff to manage every aspect of internet connectivity (e.g. bandwidth, accounts, internet plans, bookings, devices, users, groups, etc.) in real-time, either from ship or shore. Allow your guests to do exactly what they do at home: stream, share, upload and communicate on a variety of platforms and apps. CruiseConnect Control requires minimal operating efforts and is very popular with the admin crew due to its intuitive and easy-to-use tools.

A sophisticated grouping and Internet plan system is designed to meet the needs of all, from the simplest to the most advanced pricing models. Create social media plans and let guests browse websites for free. This captive portal solution provides an unprecedented level of control over the online time, internet plans or number of devices per user. Block individual users, whole groups, or shut down the internet access completely. Manage the captive portal from a modern HTML5 based user interface from everywhere.