WHERE IT MEETS MARKETING
They are the figurehead and point of contact between guests and your brand: guest-facing IT systems. Since you know how important the corporate design is for your brand, you do not want to make any compromises. You need a system that precisely implements your branding guidelines and thus sustainably supports brand recognition. But it is not that easy to find a system that meets your needs one hundred percent.
YOUR CHOICE OF FEATURES CAN MAKE THE DIFFERENCE
You want to create a guest experience that stands out. You know it’s mostly the little things that make the difference: Listening to your favorite music while calling up information about the itinerary or checking your own onboard account. Booking the next shore excursion or evening event comfortably from the sun deck. So far, you haven’t found any provider that meets all your requirements. Your solution of choice should not only be flexibly customizable but also be a core asset of your future-proof technology strategy.
UNPARALLELED CUSTOMIZATION OPTIONS REFLECTING YOUR UNIQUENESS
Finding a vendor that can provide the features you want is not the problem. Your challenge is finding a vendor that is flexible enough to implement your unique requirements. Most systems are limited in their customization options, and there is hardly any possibility to bring in your own ideas and individual wishes.
COUNTLESS POSSIBILITIES WITH CRUISECOMPANION
For your guests, CruiseCompanion is a digital traveling companion delivering unique experiences before, during and after their vacation. For your company, the pioneering platform supports flexible customization to your brand identity, personalization on guest level and integration of various content and data services. Build guest relationships for a lifetime, increase brand awareness, and create additional revenues while realizing operational efficiencies.
GUEST FEATURES AT A GLANCE
CruiseCompanion provides the following features for guests:
General
- System Start
- Header Bar
- Welcome Page
- Safety Video
- Login & Authentication
- Dashboard & Off-Canvas Menu
- Sub-Dashboard
- My Profile & Settings
- Multi Language
- Advertising & Promotions
- General Alarm (GA) & Public Announcement (PA)
Information
- Information Pages
- PDF Library
- Image Gallery
- Deck Plans
- Daily Planner (Onboard Activities)
- My Calendar
- Daily News
- Itinerary & Weather
- Sea Map
Entertainment
- Live TV (IPTV)
- Video on Demand
- Parental Control
- Audio on Demand
- Newspapers & Magazines
- Games
Guest Services and Transactional
- Guest Account (Folio)
- Service Requests
- Shore Excursion Booking
- Entertainment & Activity Booking
- Spa & Wellness Booking
- Room Service
- Restaurant Info & Reservation
- Feedback
- Guest Survey
- Room Control (see CruiseSmart)
- Virtual Remote Control
- Internet (see CruiseConnect)