USP

CruiseConnect Touchpoints

CruiseConnect Touchpoints enable frictionless internet access and a seamless internet experience across mobile devices and wired iCafé stations.

CRUISECONNECT GETS EVERYONE ON BOARD

Being responsible for the internet on board, your job is to ensure a satisfying guest experience despite the limited bandwidth. Obviously, you must not neglect the needs of your crew.

Your main focus is to setup the internet access as easy and convenient as possible. Recent market observations show that guests and crew members have different requirements for the internet. For some users, access to social networks or the ability to occasionally check e-mails is sufficient, while others require continuous internet access or the possibility to stream content.

ONE CONNECTION –
DIFFERENT TOUCHPOINTS

For your guests, being on the oceans no longer means that they want to be completely isolated from the outside world. CruiseConnect, with its intuitive UI, delivers exactly what your guests and crew want: easy and quick access to the internet from their device of choice. While some guests benefit from the high-speed internet connection to explore social media, exchange e-mails or receive up-to-date news, other vacationers may sit back and browse through some information or apps right from the comfort of their fingertips. Creating the opportunity for your crew to stay in touch with their loved ones will also boost crew morale.

In addition to supporting smartphones, tablets and laptops, you also want to provide a solution for users who do not have a mobile device. There are two CruiseConnect Touchpoints to stay connected while onboard:

Guests and crew can use their personal mobile devices to log on to the Wi-Fi network, open their browser and enjoy a high-quality internet experience.
Our kiosk computer solution is available to guests and crew via wired internet stations that are available in public areas on the ship.

GUEST & CREW FEATURES AT A GLANCE

CruiseConnect provides the following features for guests and crew:

  • Login / Logout
  • Captive Network Assistant (CNA)
  • Captive Portal Suppression
  • Whitelist
  • Internet Plans
  • Social Media Plan
  • Internet Plan Status
  • Free App Download
  • Information Pages
Contact

Frictionless internet services platform

CruiseConnect provides guests and crew a personalized and hassle-free internet access, whilst at the same time giving you the flexibility to increase onboard revenues. Curious to know more?

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